for the Arizona Department of Public Safety (DPS) Guard Card

NOTE: These training manuals are intended for use as part of an instructor-led course in accordance with the Arizona Revised Statutes and Arizona Administrative Codes. This manual may be used exclusively by a DPS Licensing-Certified Security Guard instructor in approved and licensed training facilities.

The 8-hours, Unarmed Skills Training Course for Security Guards: Arizona must be completed before the Unarmed Security Guard Registration certificate and identification card are issued.

Price: $84.99 (plus tax, shipping/handling)

• NOTE: Manual purchases are made through Amazon.com.

188 pages. This training manual is intended for use as part of an instructor-led course in accordance with Arizona Revised Statute, Title 32, Chapter 26, Article 4, §32-2632 and Arizona Administrative Code, Title 13, Article 6, §R13-6-601. This course must be provided by a DPS Licensing-Certified Security Guard instructor.

Every lesson includes Knowledge Checks and References for further study.

This manual is divided into nine (9) lessons:

• Lesson 1: Orientation
• Lesson 2: Criminal Law/Laws of Arrest (Legal Authority)
• Lesson 3: Uniform and Grooming
• Lesson 4: Communications
• Lesson 5: Use of Force/Levels of Force
• Lesson 6: General Security Guard Procedures
• Lesson 7: Crime Scene Preservation/First Response
• Lesson 8: Ethics
• Lesson 9: First Response

Lesson 1, Orientation

Objectives:

• Understand the requirements to become a security guard in the State of Arizona.
• Be able to successfully complete the application process.
• Understand the essentials of other courses and certification available to security guards.
• Understand the guard registration renewal requirements and timelines.

Lesson 2, Criminal law and laws of arrest

Objectives:

• Understand the law of arrest as it pertains to private security in the Arizona.
• Understand the fundamentals of criminal law.
• Know the responsibilities of a private security guard.
• Understand the limits of search and seizure as it applies to private security in Arizona.

Lesson 3, Uniform and grooming

Objectives:

• Understand the law and codes surrounding uniforms and vehicle markings.
• Understand the law and codes surrounding badges and insignias.
• Present a professional appearance.
• Understand the necessity for clean and hygienic clothing and gear.
• Apply the fundamentals of a command presence.
• Understand the sources of power.

Lesson 4, Communications

Objectives:

• Write an effective report.
• Take descriptive and useful field notes.
• Properly employ all senses in observation.
• Conduct an appropriate interview.
• Summarize four specific reasons why consumers may become violent.
• Identify personal reactions to confrontation.
• Describe personal Risk Factors related to violent behavior.
• Explain the Stress Model.
• Discuss the Theoretical Models of Assault.
• Define how the working environment can affect behavior.
• Configure a safe working environment.

Lesson 5, Use of force

Objectives:

• Understand the elements of assault.
• Explain the appropriate use of force.
• Understand the levels of force.
• Know how to deescalate a potential conflict.

Lesson 6, General security guard procedures

Objectives:

• Properly employ all senses in observation.
• Conduct an efficient and productive patrol.
• Distinguish the importance of effective internal and external communication.
• Summarize the importance of reading and understanding Post Orders.
• Describe the need for confidentiality of protocols and contact information.
• Describe the common types of communication systems.
• Effectively use common communication systems.

Lesson 7, Crime scene preservation and first response

Objectives:

• Conduct a thorough area search.
• Identify common forms of evidence.
• Explain proper care and handling of evidence.
• Summarize the correct procedure to secure a scene.
• Understand common legal issues regarding evidence.
• Collect appropriate information from witnesses.
• Identify types of evidence.

Lesson 8, Ethics

Objectives:

• Recognize and avoid gender and racial harassment.
• Recognize and avoid discrimination.
• Recognize the signs of substance abuse.
• Understand and develop respect of others.
• Understand diversity.
• Understand the code of ethics and proper code of conduct.
• Understand the basics of driving courtesy and policy.

Lesson 9, Emergency response procedures

Objectives:

• Distinguish the importance of effective internal and external communication.
• Summarize the importance of reading and understanding Post Orders.
• Describe the need for confidentiality of protocols and contact information.
• Demonstrate the basic information to collect in an emergency.
• Make a direct and efficient call for assistance.
• Describe the common types of communication systems.
• Effectively use common communication systems.

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